Below, you find answers to frequently asked questions. If there are still open topics for you, please click on Contact on the right, and leaf us a message. We get in touch with you then. Promised.

What is Damascus steel anyway?
Since we do not have a better explanation than Wikipedia, we make it easy for oureselfs and just link to it:
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Are the Damascus steel items affected by corrosion?
No, accepted usage provided, our products are durably protected against corrosion. However, in case unattractive spots show up sometime, we rework our items for free - Lifelong.
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How do I determine my ring size?
If you are unsecure concerning your ring size we will send you on request a ring gauge. This is free of charge. Alternatively, you can also determin your ring size at a jeweler in your area.
Learn more about ring sizes and their determination, click here
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Can I wear the jewelry while swimming?
Our Damascus steel jewelry is water-resistent and could be worn while swimming without hesitation. However, Rings could get lost when fingers shrink due to contact with cold water. But don't worry, if that happens we happily sell you the ring again.
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I'm an allergic person, is it questionable to wear Damasus steel jewelry?
No, not really. Anyway, in case you suffer from strong allergies we advise to choose rings with inlay. This increases the costs, but impacts your well-being positively.
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Requires Damascus Steel Jewelry a special care?
Like any other valuable Jewelry, sporadic polishing preserves the optical impression, and your pleasure with it too. Never use aggressive means like chrome polishing or something like that. We offer a total rework of your registered Hecho-a-Mano items for free. You just pay for the shipping costs.
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Can Damascus steel rings be resized?
In dependents of the model, an enlargement within tight boundaries could be done with reasonable efforts and costs. A decreasing of the size is only possible by application of linings, which possibly produce high costs, depending on the desired material and our efforts.
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What is the delivery time?
Pure Damascus Steel items will be delivered within Europe about one week after receipt of payment. For composit items, e.g. Damascus Steel - Wood, the delivery time is about two weeks after receipt of payment, due to the higher production efforts. It's worth waiting - promissed!
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Do I have the right of returning?
All products are offered on a 14-day money back guarantee.
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What does Hecho a Mano mean?
Hecho a Mano (pronounced etsho_a_mano) is spain, means Handmade and characterizes our process of manufacture. All items are purely handcrafted without the aid of computer-operated machines, by people who know their craft and love their work.
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Why is the online shop not ssl-encrypted (https)?
Secret data, e.g. bank account or creditcard information is not recorded in the online shop, an encryption of the connection is therefor not necessary.
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